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Key Performace Indicators – Retail

Key Performace Indicators – Retail

Repository of Key Performance Indicators

 

Functional Area KPI Description
Overall performance Sales Trending (monthly) Monthly trend of sales in terms of quantity and value along with the trend line to indicate the performance of each month
Overall performance Sales and Discount Trending (weekly) Weekly trend of sales (quantity and value) and discount
Overall performance Store type (business format) contribution to overall sales Percentage of contribution to sales revenue by each type of stores
Overall performance Sales contribution during seasonal sales Percentage of contribution to sales revenue by each city during seasonal sales (example, Akshaya Tritiya)
Overall performance Product category and sub-category performance Monthly trend of sales by product category and product sub-category
Store performance Stores contribution to overall sales Percentage of contribution to sales revenue by each location
Store performance Monthly performance of stores Percentage of contribution to sales revenue by month for each store
Store performance Sales per square feet Monthly sales per square feet for each store
Store performance Performance of each product category Percentage of contribution to sales revenue by product category for each store
Store performance – Staffs Sales per employee Average sales per employee for each store
Store performance – Staffs Discount per employee Average discount per employee for each store
Store performance – Staffs Staff efficiency High performing sales person based on sales value
Store performance – Customer Hot Customers Top customer by sales value
Store performance – Discount Discount by stores (overall) Percentage of discount to sales for each store (overall discount)
Store performance – Discount Discount by stores (sales with discount) Percentage of discount to sales for each store (only for sales with discount)
Store performance – Discount Discount by discount codes Percentage of discount to sales by discount code for each store
Store performance – Discount Number of bills with discount Ratio of bills with discount to bills without discount
Returns, Fraud and Loss Prevention Sales during unusual time Sales quantity, Sales value and number of bills posted after 10 PM and before 6 AM

 

About The Author

CA, ISA, CISA, BCAF. Friends call me Techno Savvy Chartered Accountant. I work at EY in System Audit

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